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Online Gambling Study: 81% of Online Gamblers Worry About Security

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According to independent UK consumer research commissioned by PayPoint.net, 81 per cent of online gamers worry about the security risks they're taking, and almost two thirds (61 per cent) worry about what to do if they encounter a problem gambling online. In particular, customers need reassurance their personal information and bank details are safe.

Security concerns also colour customers' views of how winnings are returned to them. 40 per cent of respondents expressed concern over the security around the payment of winnings, pointing to increased expectations that winnings will be paid directly on to players' cards.

Alessandro Hatami, managing director, PayPoint.net, said: "For new entrants into the online gaming market, allaying these fears can be a tough requirement to meet. Lacking the brand awareness of their larger competitors, startups face an uphill struggle demonstrating their security credentials to customers. This is where we can help. PayPoint.net has longstanding experience in helping online gaming businesses build trust with their customers, and the PayPoint shield is a well known and respected brand in the payments world. The presence of our logo on a website gives our clients' customers the confidence that their sensitive personal data will be safe, and their winnings returned to them quickly and securely."

PayPoint.net helps early stage companies in all industries including online gaming - level the playing field when competing with much larger brands. PayPoint.net complies with all leading payment security standards, including PCI DSS and 3D Secure, and offers a "fast start" service, whereby it can equip startup gaming sites with all of the accounts and payment systems they need, to begin trading in just five days.

About PayPoint.net
PayPoint.net is a leading bank-independent online payment service provider which operates one of the most comprehensive, secure and reliable payment platforms in the UK. The product of the merger of specialist providers Metacharge and SECPay, PayPoint.net offers organisations of every size a fast start to trading online, supported by powerful fraud management capabilities and leading-edge security features.

PayPoint.net is a wholly owned subsidiary of PayPoint plc, the leading cash and internet payments company in the UK, with operations in Ireland and Romania. The PayPoint branded retail network numbers over 19,800 terminals located in local shops and is used primarily for the cash payment of bills and services, plus prepayments for mobile telephones and energy meters. PayPoint handles in excess of 7 billion from over 500 million transactions annually for more than 5,000 clients and merchants.

For further information please visit the paypoint.net website

About the research:
PayPoint commissioned independent market research company Dynamic Markets to interview 2,000 UK adults as a part of a telephone omnibus survey. The sample of screened to survey online shoppers, resulting in a sample of 945 interviews. Fieldwork took place between 13th-19th June 2008. The sample was them demographically weighted to make it representative of the UK population.

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