Full Tilt Online Poker Bonus Deceiving For Online Casino Gamblers

Competition among the online gambling industry is driven much of the time by the sign-up bonuses that individual sites offer. At Full Tilt Poker, players should beware, what they believe they are receiving as a bonus is not exactly how it seems.

Part of covering the gaming industry is investigating different bonuses at different online casinos. Last week, it was time to play cards at Full Tilt Poker. The sign-up process was easy enough, and the depositing options were even easier.

The site advertises a 100% match bonus on a first time deposit. That would leave many online players to assume that when they deposit $100, the casino would match that $100. This is where the deception of the site comes into play.

The player does not immediately receive $100 from the poker room. Instead, they receive their $100 bonus incrementally, and based on how many hands of poker they play. For every hand they play, they accumulate points. Once they receive a certain amount of points, then $10 or $20 at a time will be placed into their accounts.

If that was the only deception at the site, it may suffice, however, there was more to follow. Full Tilt claims to have twenty-four hour customer service. Upon e-mailing the customer service department to find out why the match bonus was not immediate, we received an automated response acknowledging the receipt of our question.

after a couple of hours and no response from a live agent that could help with the question, we proceeded to e-mail the site again, this time sending our question to a different department. Still, no response.

In fact, their twenty-four hour service actually turned into almost twenty-four hours before we received a response. The response was detailed, pointing out that in the terms and conditions of the sign up process, the confusing rules for receiving the sign-up bonus were listed.

For players that are looking to get into the world of online casinos, beware of sites such as Full Tilt Poker. Do the homework necessary and find the casino that truly gives a 100% match bonus with no strings attached upon signing up.

August 9, 2009
Posted By Larry Rutherford
Staff Editor, CasinoGamblingWeb.com
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